Fast
response
You can reach our service department directly under Meypack’s hotline. This allows our customers to establish immediate contact to resolve possible disruptions.
Competent
contact people
Our staff in the service department have many years of experience in this area. They participate regularly in internal and external training sessions in order to remain up-to-date.
Active
worldwide
Thanks to our representatives around the world we are able to react quickly and be on-site with a customer to carry out necessary maintenance or repairs in the shortest of time.
Our service team is ready to solve every specific problem.
Meypack has more than 30 specifically trained specialists who have gained experience performing installations worldwide.
Meypack supplies spare parts
quickly and reliably
When you choose Meypack products, you will benefit from the following advantages provided by our worldwide customer support team:
Your questions will be addressed and answered by our service team very quickly. We also recommend that you keep a spare parts package on hand for emergencies.
In addition, our customer support guarantees smooth execution of spare parts deliveries and strives to provide the best possible delivery times.
Let us overhaul your
machines
Meypack’s retrofit team provides optimal support during the entire machine lifespan which goes beyond the typical service and customer support usually provided.
Meypack’s retrofit team offers its customers an optimal service package.
We look after providing the appropriate
training
In order to guarantee a maximum machine operating period, training sessions are important for companies. Regular training sessions and further qualifications of the service and maintenance staff are fundamental requirements for a high degree of machine availability. The training sessions and professional development provided by Meypack Verpackungssystemtechnik GmbH normally take place on site at the customer’s facility after machine commissioning has taken place because we are convinced that customers benefit most by receiving personalised training on their own machines in their own production facilities. Our training sessions are tailor made to meet the specific needs of each individual customer and are developed together with the customer – this guarantees 100 % customer satisfaction.
The training is suitable for maintenance staff, machine operators as well as both new and experienced employees. Training sessions can also be beneficial for customers with special requirements or to offset differences on site in the areas of qualifications and experience.
